Our Story
France Commerces was born from a simple yet powerful idea: to share the authentic beauty of French craftsmanship with the world.
In 2014, our founder Marie-Claire Dubois, a third-generation Parisian with deep roots in French artisanal traditions, noticed something troubling. While French products were celebrated globally, many customers struggled to find truly authentic items. Counterfeits, mislabeled products, and mass-produced imitations were flooding the market, making it increasingly difficult for genuine French artisans to reach international customers.
Determined to preserve the integrity of French craftsmanship and make it accessible to everyone, Marie-Claire founded France Commerces from a small office in the 15th arrondissement of Paris. Starting with just 12 carefully selected products from local artisans, she built the company on three unshakeable principles: authenticity, quality, and direct relationships with producers.
Today, over a decade later, France Commerces has grown into a leading online marketplace for authentic Made in France products, partnering with over 150 French artisans, producers, and brands, and serving more than 50,000 happy customers across 80+ countries — all while staying true to our founding mission.
"Every product we sell carries a story — the story of a French artisan who has dedicated their life to perfecting their craft. Our job is to honor that story by ensuring every customer receives not just a product, but a genuine piece of French heritage."
— Marie-Claire Dubois, Founder & CEO
Our Mission & Vision
Our Mission
To connect the world with the finest authentic French products by building direct, fair-trade relationships with French artisans and producers — preserving traditional craftsmanship while making it accessible to modern customers worldwide.
Our Vision
To become the world's most trusted destination for authentic Made in France products, recognized for our unwavering commitment to quality, transparency, and the preservation of French artisanal heritage for future generations.
We believe that authentic French craftsmanship deserves to be celebrated, protected, and shared. Every product we curate, every artisan we partner with, and every customer we serve is part of our mission to keep the spirit of French excellence alive in a rapidly changing world.
Our Core Values
These four pillars guide every decision we make, from the products we curate to the partnerships we build and the way we serve our customers.
Authenticity Above All
Every product we sell is 100% authentically made in France. We verify origins, check certifications, and work directly with producers. Our money-back authenticity guarantee has no time limit — because trust is non-negotiable.
Artisan-First Partnerships
We treat our artisan partners as family. We pay fair prices, visit them regularly, promote their stories, and help them reach global markets. Their success is our success — we grow together.
Uncompromising Quality
Our expert curation team personally tests, tastes, and evaluates every product before it reaches our collection. Only the finest items that meet our exacting standards make the cut.
Sustainable Heritage
We're committed to preserving both French craftsmanship and our planet. From eco-friendly packaging to carbon-neutral shipping, sustainability is woven into everything we do.
The France Commerces Difference
In a world full of online marketplaces, why should you choose France Commerces? Here's what makes us uniquely different:
- 100% French Origin Guarantee: Unlike general marketplaces, we specialize exclusively in authentic Made in France products. Every item is verified for French origin.
- Direct Artisan Relationships: We don't work through middlemen. We build direct partnerships with over 150 French artisans and producers, ensuring fair prices and authentic products.
- Expert Curation Team: Our team of French product experts personally visits each producer, tasting wines, testing beauty products, and evaluating craftsmanship quality.
- Official Certifications: Many of our products carry prestigious French quality labels — AOC, AOP, IGP, Label Rouge, and Origine France Garantie.
- Story-Driven Shopping: Every product comes with the story of its artisan, its region, and its heritage. You're not just buying a product — you're experiencing French culture.
- Specialized Packaging: From temperature-controlled shipping for gourmet foods to protective packaging for fine wines and luxury fashion, we handle each product type with specialized care.
- Worldwide Delivery: We ship to over 80 countries with full tracking, insurance, and specialized handling for delicate items.
Our curation team travels over 30,000 kilometers across France every year, visiting artisans from the lavender fields of Provence to the champagne houses of Reims, the cheese caves of Roquefort to the fashion ateliers of Paris. This hands-on approach ensures we only offer products we truly believe in.
Our Artisan Network
France is a land of extraordinary regional diversity, and our artisan network reflects this richness. We work with producers from every corner of France, each bringing their unique regional specialties and centuries-old traditions.
Each region brings its own soul to our collection. Our curation team maintains personal relationships with producers in every region, visiting them regularly to ensure quality, discover new products, and support their growth.
We pay our artisan partners above-market prices and commit to long-term partnerships. Our fair-trade approach ensures that the skilled craftspeople behind our products can sustain their traditions and support their families and communities.
French Quality Certifications
Many of the products in our collection carry official French quality certifications — labels that guarantee origin, quality, and traditional production methods. These certifications are awarded by the French government and represent the highest standards of French excellence.
The highest French quality label, guaranteeing traditional production methods in a specific geographic area. Common for wines, cheeses, and butters.
European equivalent of AOC, protecting products with specific geographical origin and traditional know-how across the EU.
Certifies that at least one stage of production, processing, or preparation takes place in a specific region.
Official French label certifying superior quality products, particularly for poultry, meats, and certain food items.
The only certification that guarantees a product's French origin, covering 100% of manufacturing steps in France.
Distinguishes French companies with excellent artisanal and industrial know-how, preserving heritage craftsmanship.
When you see these labels on our products, you can be absolutely certain of their French origin and exceptional quality. Our team verifies every certification to ensure its authenticity.
Meet Our Leadership Team
Behind every great company are passionate people. Our leadership team brings together decades of experience in French gastronomy, luxury retail, e-commerce, and artisanal craftsmanship.
Third-generation Parisian with deep roots in French artisanal traditions. Former luxury brand executive with 20+ years of experience in French gastronomy and retail.
Former sommelier and cheese affineur from Lyon. Pierre personally visits every producer in our network, tasting and testing products to ensure they meet our standards.
Logistics expert with 15 years of experience in international shipping. Sophie oversees our climate-controlled warehouse and ensures every order reaches customers in perfect condition.
Our leadership team is supported by over 45 passionate professionals, including curation specialists, customer service experts, logistics coordinators, marketing professionals, and quality control inspectors — all united by a shared love for French craftsmanship.
Our Journey Through the Years
From a small Parisian office to a global marketplace for French excellence — here are the key milestones in our story.
Marie-Claire Dubois founds France Commerces in Paris with just 12 carefully selected products from local artisans. Our mission: bring authentic French craftsmanship to the world.
We ship our first orders outside France, reaching customers in the UK, Germany, and Belgium. Our product catalog grows to 100 items.
We launch our prestigious wine and champagne collection, partnering directly with renowned vineyards in Bordeaux, Burgundy, and Champagne regions.
France Commerces reaches 20,000 customers worldwide. We open our climate-controlled warehouse in Paris and expand shipping to 50+ countries.
We introduce luxury fashion and French beauty collections, partnering with haute couture ateliers and Provençal beauty brands.
We achieve carbon-neutral shipping and eliminate single-use plastics from our packaging. Our sustainability program wins the French Retail Excellence Award.
We celebrate serving our 50,000th customer worldwide, with a catalog of 2,500+ products from 150+ French artisans across all regions of France.
Today, France Commerces continues to grow, shipping to 80+ countries while staying true to our founding mission: preserving and sharing authentic French craftsmanship with the world.
Our Sustainability Commitment
At France Commerces, we believe that preserving French craftsmanship goes hand in hand with protecting our planet. Our sustainability initiatives are woven into every aspect of our business.
Eco-Friendly Packaging
100% of our packaging is recyclable and FSC-certified. We've eliminated single-use plastics since 2024 and use biodegradable protective materials.
100% Plastic-FreeCarbon-Neutral Shipping
We offset 100% of carbon emissions from all shipments through certified environmental programs, making every delivery carbon-neutral.
Net Zero EmissionsFair-Trade Partnerships
We pay above-market prices to our artisan partners and commit to long-term relationships that support their communities and traditions.
150+ Artisans SupportedHeritage Preservation
We actively support the preservation of traditional French craftsmanship by promoting endangered artisanal skills and techniques.
EPV Certified PartnersWaste Reduction
Our warehouse operations minimize waste through efficient inventory management, composting programs, and recycling initiatives.
85% Waste DivertedReforestation Program
For every 100 orders, we plant a tree in France through our partnership with French reforestation organizations.
5,000+ Trees PlantedOur commitment to sustainability has been recognized with the French Retail Excellence Award 2023 and the Green Business Certification from the French Ministry of Ecological Transition. We continue to raise the bar every year.
Press & Recognition
France Commerces has been featured in leading publications and recognized for our commitment to authentic French products and sustainable business practices.
Awards & Accolades
- French Retail Excellence Award 2023 — For outstanding commitment to sustainable e-commerce
- Origine France Garantie Partner of the Year 2022 — For promoting certified French products
- Green Business Certification 2023 — Awarded by the French Ministry of Ecological Transition
- Best French E-Commerce Site 2024 — Voted by Fevad (Federation of E-commerce and Distance Selling)
- Customer Service Excellence Award 2025 — Recognized for outstanding customer satisfaction ratings
Journalists and media representatives are welcome to contact our press team at [email protected] for interviews, product samples, high-resolution images, or press releases. We typically respond within 48 hours.
Frequently Asked Questions
Find answers to common questions about France Commerces and our mission.
France Commerces was founded in 2014 in Paris, France by Marie-Claire Dubois, a passionate advocate for French craftsmanship. The company started as a small boutique and has grown into a leading online marketplace for authentic Made in France products, serving over 50,000 customers worldwide.
Yes, 100% of the products sold on France Commerces are authentically manufactured or produced in France. We work directly with over 150 verified French artisans, producers, and official brand distributors. Many of our products carry official quality certifications such as AOC, AOP, IGP, Label Rouge, or Origine France Garantie. We back this with a money-back authenticity guarantee.
France Commerces partners with over 150 French artisans, producers, and brands across all regions of France — from small family-run cheese makers in the Alps to prestigious Champagne houses in Reims, and luxury fashion ateliers in Paris. Our curation team personally visits each producer to verify quality and authenticity.
France Commerces is headquartered at 15 Rue du Commerce, 75015 Paris, France. Our climate-controlled warehouse, customer service center, and curation team are all based at this location, from where we ship authentic French products to over 80 countries worldwide.
Yes, sustainability is at the heart of our business. We use 100% recyclable and FSC-certified packaging, offset all carbon emissions from shipments, prioritize partnerships with artisans who practice sustainable methods, and have eliminated single-use plastics from our operations since 2024. We also support the preservation of traditional French craftsmanship through fair-trade partnerships.
If you're a French artisan or producer interested in partnering with France Commerces, please contact our curation team at [email protected] with information about your products, your story, and your production methods. We review every application carefully and respond within 2 weeks. We're always looking for exceptional new partners who share our values.